Privacy Policy

Effective Date: May 25, 2026 Last Updated: May 25, 2026

1. Introduction

Casa Urraca Press, a DBA of Casa Urraca, Ltd. Co. ("we," "our," or "us") operates casaurracapress.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our Site, make a purchase, or sign up for our mailing list.

By using our Site, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the Site.

2. Information We Collect

Information you provide directly:

  • Contact information: Name, email address, mailing address, and phone number when you place an order or sign up for our newsletter.

  • Payment information: Billing address and payment card details when you complete a purchase. Payment card data is processed by our third-party payment processor and is not stored on our servers.

  • Communications: Any messages you send us via contact forms or email.

Information collected automatically:

  • Usage data: Pages visited, time spent on the Site, referring URLs, and browsing behavior, collected via cookies and similar technologies.

  • Device and technical data: IP address, browser type, operating system, and device identifiers.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping notifications and order confirmations.

  • Send newsletters, new release announcements, and promotional content to subscribers who have opted in.

  • Respond to your inquiries and provide customer support.

  • Improve the Site's functionality, content, and user experience.

  • Detect and prevent fraud and unauthorized transactions.

  • Comply with legal obligations.

4. Email Communications and Your Choices

If you subscribe to our mailing list, we will send you updates about new titles, events, and other news from Casa Urraca Press. You may unsubscribe at any time by clicking the "unsubscribe" link in any email we send or by contacting us directly at the address below.

We do not send marketing emails to customers who have not opted in.

5. Payment Processing

All payment transactions are processed through third-party payment processors. We do not store your full credit card number, CVV, or other sensitive payment details on our systems. Your payment information is subject to the privacy policy of our payment processors. We encourage you to review their policies when making a purchase.

6. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

  • Service providers: With third-party vendors who assist us in operating the Site, processing payments, fulfilling orders, or delivering email communications. These parties are contractually obligated to use your information only for the services they provide to us.

  • Legal requirements: If required to do so by law, court order, or governmental authority.

  • Business transfers: In connection with a merger, acquisition, or sale of assets, in which case your information may be transferred as part of that transaction.

7. Cookies and Tracking Technologies

Our Site uses cookies—small text files stored on your device—to remember your preferences, analyze Site traffic, and improve your experience. You may disable cookies through your browser settings, though some features of the Site may not function properly as a result.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining transaction records for tax and accounting purposes, unless a longer retention period is required by law.

You may request deletion of your personal data at any time (see Section 10 below).

9. Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Correct inaccurate or incomplete information.

  • Request deletion of your personal information.

  • Opt out of marketing communications at any time.

  • Request that we limit or stop processing your data in certain circumstances.

To exercise any of these rights, please contact us using the information in Section 12.

11. Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at: books [at] casaurraca [dot] com or through the Contact form on this website.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.